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      • Can user interface/experience be modified based on locale? (e.g. Tier Status more important than point value in Asia; may not be the same in NA/EMEA) How is language translation managed?
      • Can your loyalty platform support a multi-tiered program that offers members additional benefits based on spend thresholds, enrollments, or paid subscriptions?
      • Describe how the system can maintain the individual loyalty member’s acceptance of program’s Terms and Conditions. Please include how it handles versioning of T&C’s wand tracking which version a member has accepted?
      • Describe the variety of earn mechanisms your platform can support (including but not limited to the ability to earn for transactions/purchases across categories/channels, ability to earn for non-transactional engagement based actions, etc.)
      • Explain how to enable users accruing points (near real-time) for transactions on partner channels, wholesale partners and can you support different earning constructs for partners.
      • Explain how to enable users accruing points (near-real time) for purchase activity in the context of ecommerce and retail
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      • How does your system ensure that member profile data (including profile tiers, point balance across currencies, recent transactions, coupons, etc.) is accessible to Customer Service representatives?
      • How does your system manage multiple expiration dates for offers based on different member statuses?
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  • Explain how to enable users accruing points (near real-time) for transactions on partner channels, wholesale partners and can you support different earning constructs for partners.

Explain how to enable users accruing points (near real-time) for transactions on partner channels, wholesale partners and can you support different earning constructs for partners.

muammar-shahrear-famous
Updated on October 8, 2025

< 1 min read

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Loyalty Management enables the onboarding and managing of cross-industry program partners to increase member engagement with the loyalty program. Partnerships give your members more options to engage members and help them earn and redeem points for complementary products or services.
Our clients that utilize this function onboard partners in a few ways: Partners can be an accrual partner, a redemption partner, or both. An accrual partner rewards members with points for doing business with them. A redemption partner is where members spend their points.
You can also add product or product categories to the loyalty program that the partner deals with. There are two types of products:
Generic products are modeled into product categories and assigned on a category level.
Specific products are modeled into product tables. They allow you to dive into product categories and assign selective products.

Updated on October 8, 2025

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Explain how to enable users accruing points (near-real time) for purchase activity in the context of ecommerce and retailCan user interface/experience be modified based on locale? (e.g. Tier Status more important than point value in Asia; may not be the same in NA/EMEA) How is language translation managed?

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