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Does the platform allow members carry a negative points balance? (This is relevant for returns.)

muammar-shahrear-famous
Updated on September 9, 2024

< 1 min read

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No. There is no negative point balance in Salesforce Loyalty Management. Escrow accounts can be used to hold points/rewards in the event of a return of a qualifying purchase.

Updated on September 9, 2024

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