muammar-shahrear-famous
How does your system ingest and reward customer activities based on both online and offline sources such as applications, call centers, and physical events?
Last Updated: May 5, 2025Creation of cases on behalf of loyalty menbers is fully supported with Salesforce Service Cloud. Loyalty CSRs can adjust points/ change tier/ issue voucher or merge memberships on behalf of a member during an inquiry or dispute. More details are available – here.
What tools does your platform provide for managing promotional codes?
Last Updated: September 9, 2024Can measure a memberÕs engagement with activity or modules
Please describe the process your system uses to perform customer account deletions as requested through an application, separate from Loyalty Management.
Last Updated: September 9, 2024Salesforce dramatically reduces the effort to integrate with either on-premises applications including Microsoft, Oracle, SAP, or other third-party solutions and external cloud services. One-third of all Salesforce transactions are made possible by system-to-system integration, making it the most trusted and successful enterprise API in the market. Salesforce provides six paths to integration success (many based...
How can your system surface points and benefits experiences to customers across multiple applications outside of the Loyalty Management/Salesforce ecosystem?
Last Updated: September 9, 2024Yes, please refer to help the documentation here.
Can surface the points/benefits experience to the customer in multiple applications outside of Loyalty Management / Salesforce
Last Updated: September 9, 2024Yes, Loyalty Management comes with out of the box to fetch member information across multiple applications and channels – details are availble here.
Describe the variety of points/non-points loyalty programs this system can support. Include client examples of different program types.
Last Updated: September 9, 2024Salesforce’s Loyalty Management supports a points program OR a non points program OR can support multiple programs with or without points on one instance. We have several customers who have created non-points based programs where the program tracks many different things their members are doing via different tracking mechanisms we have out of the box...
Describe the variety of earn mechanisms your platform can support (including but not limited to the ability to earn for transactions/purchases across categories/channels, ability to earn for non-transactional engagement based actions, etc.)
Last Updated: October 8, 2025There are four main experiences that can be configured in Loyalty Management – Points, Benefits, Vouchers, and Promotions. Each of them can relate to transactional or experiential moments in the customer lifecycle. Point earning can occur when a $ transaction happens. Points can also be earned for experiences, like signing up for something new, or...
Explain how to enable users accruing points (near-real time) for purchase activity in the context of ecommerce and retail
Last Updated: October 8, 2025Users can set up point accrual for specific Nike purchases from online or in-store retail purchases. These transactions are real-time added to the loyalty record.
If VAT is ok, what about the social safety net?
Last Updated: September 9, 2024An increase in VAT dependency in the proposed budget is feared to fuel price hikes eroding further the consumption capacity of a large bracket of people in times of high inflation. In the proposed budget, the government seeks to collect one third of its total annual revenue from VAT, raising the target to 33.8% from...
Dhaka North mayor commits to dedicated cycling lanes twice a month
Last Updated: September 9, 2024Designated lanes within the Dhaka North City Corporation (DNCC) roads will be reserved for cycling two days each month, DNCC Mayor Md Atiqul Islam announced today (8 June). He made this pledge while speaking at the cycle rally “Pedal for Planet”, an event jointly organised by the Jago Foundation and Volunteers for Bangladesh to commemorate...