- Explain how the platform handles points associated for specific SKUs, multiple SKUs,
- Explain how the system can allow for the issuance and management of Bonus points/ Points accelerators and ad-hoc issuance fo points earn (examples include: transactional activities, specific products/categories, activities or engagement, enrollment, incentives and non-transactional like birthday or anniversary)
- Explain how the platform supports the adjustment of points due to things like a customer returning the product purchased and the purchase allowed them to reach a milestone or unlock a reward.
- Explain how admins can configure rules to cap earning at the account level, as well as in specific areas or activities. Explain how these rules can be configured (for example: with time bounds or based on the number of times an activity is completed)
- Explain the variety of points expiration options available in your platform.
- Explain how admins can manage different reward types in the rewards catalog.
- Explain how admins can set up and manage charitable donations as a reward type… – donating $$ to a partner organization
- Explain how admins should be able to manage the rewards catalog and set redemption limits and program expiry rules
- Explain how your system integrates with and/or generates digital barcodes, QR codes, and dynamic codes for offers.
- Explain how the loyalty platform previews & enables a pre-defined set of reward options when a customer earns a milestone; also if they want to bank milestones for the futures
