Updated on February 26, 2025
- How does your system manage multiple expiration dates for offers based on different member statuses?
- Can your platform handle offer issuance and manage the issuance process? Please explain the workflow and management tools available.
- How does your platform track and reward member progress within a loyalty program?
- Can your loyalty platform award and track offers or promotions for individual members based on specific criteria such as purchases, spend thresholds, enrollments, or interactions with certain products or actions?
- Does your loyalty platform integrate with online, in-app, and all in-store POS systems to award points for transactions involving products and services?
- Does your loyalty platform provide 1 to 1 Personalization in its offerings? Please elaborate on how personalization is achieved.
- Does your platform include an automatic promotion deployment tool that is triggered by customer actions or life cycle milestones? If so, please describe how this tool functions and the types of triggers that can be used.
- What capabilities does your platform offer for tracking and viewing member behaviors at an individual member level?
- Does your solution provide support for the issuance and management of badges or badging systems?
- Can your loyalty platform support a multi-tiered program that offers members additional benefits based on spend thresholds, enrollments, or paid subscriptions?